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Outstanding EE default

Hi I am not sure if this is in the correct forum we have recently gathered our reports together whilst thinking of applying for a mortgage in the future months, I have an outstanding default from 2015 with EE. I have written to EE, I have tried phoning them but they say the debt was passed on to another company but because I didn’t have my account number and don’t remember the old phone number they can’t tell me who it has been passed to. I haven’t received any letters. Would anybody have any idea how I can find out who this debt was assigned to so I can track it down to pay it. It’s so frustrating

Comments

  • DCFC79
    DCFC79 Posts: 40,649 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi I am not sure if this is in the correct forum we have recently gathered our reports together whilst thinking of applying for a mortgage in the future months, I have an outstanding default from 2015 with EE. I have written to EE, I have tried phoning them but they say the debt was passed on to another company but because I didn’t have my account number and don’t remember the old phone number they can’t tell me who it has been passed to. I haven’t received any letters. Would anybody have any idea how I can find out who this debt was assigned to so I can track it down to pay it. It’s so frustrating

    Send a letter to find out the number.
  • sourcrates
    sourcrates Posts: 32,679 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Most likely be Lowell, but without a reference number your drifting on a calm sea.

    You will have to wait until they write to you, which they may, or may not do.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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