Money Moral Dilemma: Should I tell the holiday company it's refunded me twice?

Voyager2002

happyinflorida wrote: »

I
now if it's Virgin holidays - I'd say keep it and the reason for that is -

Richard Branson is a multi billionaire

I question whether Richard Branson still has any connection with Virgin Holidays.


And the "Virgin" brand-name is a franchise: does anyone know if there is any connection between the companies trading as Virgin Healthcare; Virgin Railways and even Virgin Atlantic?


I am also dubious about the morality of cheating a company because of their general behaviour: in this case the company acted decently and gave a refund as promised. Somehow exploiting someone being good to you feels much worse then exploiting someone who tried and fails to rip you off.

tallgirld

Put it in your savings account.
If they realise their mistake and how incompetent they are they can have it back.
If they don't then KEEP IT

jaygra51

I don’t believe you’re even asking for advice! Of course you should, apart from the fact that it’s immoral, it’s also dishonest!

REJP

How is this a dilemma?
It is not your money, give it back. Otherwise you are a thief.

elsien

anotheruser wrote: »

What does amaze me is the amount of high and mighty honest people here.
If you found £100 on the street, I find it really hard to think you'd hand it in.

A friend of mine was refunded a £10,000 kitchen, after it was fitted.
She hasn't said anything, the company seem to be fine.

If high and mighty is a euphemism for honest l'll take is as a compliment.
And yes I would (and have) handed in lesser amounts than £100 which I have found while out and about.

Acremead

Some years ago when I was running a small business a company paid me twice for the same work. It took me time and effort trawling through my accounts twice, to make sure the mistake was theirs not mine. I was thinking of their manager who would probably get a b*ll*cking at the month end, so went over in person to repay the money. To my surprise instead of enormous gratitude I was met with a very off-hand 'thanks'.

A few months later the same thing happened. Not wanting to go through the same pantomime again I asked my accountant what was normal business practice in such cases. He said I had no obligation to act as their unpaid quality control; to keep the money until asked for it back. If they don't claim in within a certain time it's mine to spend.

Personally I think of it as a tax on stupidity. If you can't have proper accounting procedures in place and don't have checking systems to catch errors why should I do your work for you?

Saint_User

You’re committing a criminal offence by retaining the money knowing it isn’t lawfully yours. If that’s still a dilemma creating situation then crack on

rwgray

Is it an ethical company? Or a global corporation? That will probably answer your question.

Patjan

Put it the other way around, and ask yourself: If I made an error by double-paying someone £1,800 or whatever, would I be happy to see them keep quiet in the hope of pocketing the overpayment?

VikEw

Would you go and pick up c£1800 of goods from a shop and walk out? No. There is no difference: you know it is a mistake on their part, can not claim ignorance and so you know it does not belong to you- contact them to send it back immediately or just send the cash with a covering note- this is NOT your money to decide when all is said and done.