Money Moral Dilemma: Should I tell the holiday company it's refunded me twice?

jonesMUFCforever

I agree with the majority here - turn it around and ask yourself if you would complain if they had charged you twice for the holiday - would you accept that then?

denem

There is NO dilemma.
The money is not yours to keep pay it back, with no strings.
you might be surprised that honesty pays.

benjus

Call them up and complain that you haven't had the refund yet. After you get refunded again wait a couple of days then repeat until the firm goes bankrupt.

Suggestion for next MMD: you are walking past a bank. Do you go in and attempt to rob it or just continue walking?

happyinflorida

I'm going to be very naughty here in my reply, which I wouldn't normally be but there's a reason behind it -

my answer depends on who the holiday company is

many are struggling, so we hear - I'm not sure it's true because we hear on the news that xyz shops profits have fallen as if it's a bad thing but then if you look into it, xyz has still made about 564 million in profit - so they're doing incredibly well IMO, so look into how profitable they are is one option, I know that's naughty but hey ho

now if it's Virgin holidays - I'd say keep it and the reason for that is -

Richard Branson is a multi billionaire

he's also taking as many NHS contracts as he can and he gives a very, very bad service when he gets them - no money spent on items that are needed, younger staff just out of qualifying are employed instead of experienced knowledgeable staff and he pays minimum wage as much as possible, service goes right downhill because it's all about making a profit with him, nothing else.

He also sued the NHS when he wasn't awarded a contract and won millions and took it.

The NHS is paid for out of working peoples money - they pay National Insurance to pay for NHS and pensions, so for him to do this shows him as a really vile person IMO.

I wouldn't spit on him if he was on fire, that's how disgusted I am with him.

So if it's Virgin hols, take it, keep it and if he comes after you within 6 years, plead poverty and pay him back at £1 per month - which is perfectly legal in UK - if you're without much money and can't afford to pay back your debts, it's called a token payment.

Your choice!!

happyinflorida

AndrewHawthorne wrote: »

It's not your money, whether or not the company notice and ask you to pay it back, and it never will be. If as individuals we don't behave with integrity, how can we expect better standards from businesses, which are also run by people like us?

I anticipate that if the company had charged you twice and realised what they did, you would expect a refund from them, whether or not you also noticed? If they did not, what would you think of that business? Ethical? Trustworthy? No.

Yes in a perfect world that would be true - your 1st paragraph BUT and it's a big but, the world is not perfect and businesses in the UK, especially banks are ripping us off - many are driven to suicide by them acting in a disgusting way - have you not heard about what RBS/Natwest have been getting up to for years?!

They're taking businesses, who are doing well, putting them into a special dept and then taking over their business and selling off all their assets at a well below value amount, making money from doing so and making charges for doing all this and reducing the business to nothing so it goes into administration - they've lost some customers their whole business, their homes, everything they own, driving many to suicide - Noel Edmonds had it happen to him, he goes to their AGM to give their chairman a hard time, watch him on You Tube, it's quite entertaining but very sad at the same time because when you look into it, you find the government are aware of what's going on but because they bailed them out and the bank is still in enormous debt, they've allowed it and one of their depts is involved with it!

That's the conservative party for you - only there to help the big corporations and banks, nothing less.

RBS are about to be fined billions in the USA over their dodgy dealings - because this has happened globally, not just in UK to businesses and guess who will be repaying all that money again - yes, the government - so this is how the cons work, using our money to subsidise and help assist dodgy companies.

There is a group action being taken out against them too - but it will take years, as you can imagine.

So dodgy businesses not only exist in UK, they are actively encouraged by our gov.

Now, do I think this small amount of money should be repaid..........hmmmmmm

anotheruser

What does amaze me is the amount of high and mighty honest people here.
If you found £100 on the street, I find it really hard to think you'd hand it in.

A friend of mine was refunded a £10,000 kitchen, after it was fitted.
She hasn't said anything, the company seem to be fine.

HGF

Something similar has happened to my friend. He had an endowment and cashed it it but the company then was bought over by someone like RBS and he still gets sent statements for his plan which is about 6 grand. This was over 6 years ago. He says he’ll pass it to his grandkids when he dies but if the bank later find out would that not make them liable if it actually pays out legally after his will? Or if it’s been through a lawyer after he dies and the bank don’t realise is that legitimate?So I’m interested in what’s being said here.

Bigphil1474

I agree it is a dilemma, but to me, it all 'depends'. Big company = stuff em, small local travel agent = pay them back. If the money isn't going to make a big difference to you = pay them back, if you are living day to day on bread crumbs = the world works in mysterious ways. If it was me, I would stick into a savings account and leave it there until the coast is clear. I've no problem get one over big businesses who, without any exception I can think of, do not hesitate to screw over the little guy.

nchuckle

In life things will go against you and for you with no justification- hopefully it’ll balance out. This is just 1 in the credit column- don’t give it away. Even if they eventually find out and write to you, as a grossly inefficient company did to me when they paid compensation for their incompetence twice. It was poetic justice,I ignored all their communications and they eventually gave up. I’m in the money 🎶!

colins5286

The company have made a mistake. You know it's a mistake. If you had made this mistake would you want the money back?

Also, it's plain old theft if you keep it.

Dishonestly retaining a wrongful credit.
(1) A person is guilty of an offence if—
(a) a wrongful credit has been made to an account kept by him or in respect of
which he has any right or interest;
(b) he knows or believes that the credit is wrongful; and
(c) he dishonestly fails to take such steps as are reasonable in the circumstances to secure that the credit is cancelled.

Check out the 1968 Theft Act - Retaining a wrongful credit.