We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Frustrated with Nationwide.

2»

Comments

  • Dean000000
    Dean000000 Posts: 612 Forumite
    Dean - have some empathy with people, not everyone can forsee bankruptcy and we all make mistakes.

    I agree - but don’t come on ‘ere, bleating about lenders conduct towards you - after being a proven defaulter.
  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    Your CIFAS marker is the most likely cause for the extra checks... also reason why you haven’t been ‘tipped’ to the reason for the checks.

    Whilst your previous application may have gone through smoothly, the CIFAS marker will and SHOULD slow things down to ensure you and the lender are protected.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    Bermonia wrote: »
    Your CIFAS marker is the most likely cause for the extra checks... also reason why you haven’t been ‘tipped’ to the reason for the checks.

    Whilst your previous application may have gone through smoothly, the CIFAS marker will and SHOULD slow things down to ensure you and the lender are protected.

    You're thinking of National Hunter maybe?

    There won't be anything on an unsuccessful credit application on CIFAS unless they suspect fraud, and that'd be an instant decline.
  • A4445
    A4445 Posts: 1,103 Forumite
    I can’t see it being anything major as it would have been an instant decline. I will give them a call lunchtime today if I’ve not had the money.
  • MothballsWallet
    MothballsWallet Posts: 15,970 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you get no luck on the phone and you have a Nationwide branch near you, maybe you might want to pop in and see someone face to face, especially if they're a senior adviser or manager, they may be able to get more information for you and help move things on?
  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    No not thinking of National Hunter.

    OP said that they had been victim of identity fraud previously and as such did a protective registration with CIFAS... in essence this means that any credit application they make should be subject to additional checks to try and prevent further identify fraud.
  • A4445
    A4445 Posts: 1,103 Forumite
    The issue has been resolved.

    The application had got stuck in their system so hadn’t been looked at.

    It was the CIFAS they asked additional questions and the funds have been been paid into my bank.

    They apologised for their error. If I hadn’t of called it would have never been picked up.
  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    Glad it all got sorted.
  • A4445
    A4445 Posts: 1,103 Forumite
    Me too I was worried I’d done something wrong. They offered to raise a complaint but I said it wasn’t necessary.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.