Great Western Railway and Greater Anglia customers to get compensation for 15 min delays - MSE News 12 March 2019 at 12:03PM in Public transport & cycling 1 reply 920 views

Former_MSE_Callum

Great Western Railway and Greater Anglia passengers will get compensation for delays of 15 minutes or more from next month...

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'Great Western Railway and Greater Anglia customers to get compensation for 15 min delays'

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martindow

The article says that at the moment you can claim compensation on GWR for delays of 30 minutes. I don't think this is correct for long-distance services where the delay has to a minimum of 60 minutes.