Moorcroft settlement

Hi All

I am new to this and need some advice. I owe Moorcroft £3200 and I am coming into some money later this month. I wish to offer a settlement and have already contacted them, and was advised to ring them, give my offer, reason for offer and they would check with Santander.

I was under the impression Santander sold the debt to them, so why would they check with them?

Also, having read through these threads, would you advise offering a low settlement figure?

They have also mentioned partial settlement.

Any advice gratefully received
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Comments

  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Make your offer in writing, via the Royal Mail. That way you will have a written response and a paper trail. If they accept your offer, then you want it in writing that the account will be settled and closed, and that your credit file will be updated accordingly to reflect the account settlement.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • LLL24
    LLL24 Posts: 8 Forumite
    Fifth Anniversary Combo Breaker
    Thanks for the quick response. What would you say is an acceptable offer on that amount? I have been paying them £25 for the last 4 years
  • sourcrates
    sourcrates Posts: 31,043 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Moorcroft don’t buy debts they only manage them.

    I wish I had a pound for every time I’ve posted that .
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly
    fatbelly Posts: 22,550 Forumite
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    Your payment plan is going to last 10 years so they should be open to some sort of deal. But it's still with the original creditor.

    There was a poster called Whambam who had results with just about every creditor going. He got 25% with Santander, which is better than I would have expected. It was a few years ago.

    Try that as a starting point - 25% or 25p in the £
  • Depending on how long ago the debt originates from, and provided it's not an overdraft, why not ask for a CCA first of all?

    https://forums.moneysavingexpert.com/discussion/709639/cca-letter-template
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
  • LLL24
    LLL24 Posts: 8 Forumite
    Fifth Anniversary Combo Breaker
    Make your offer in writing, via the Royal Mail. That way you will have a written response and a paper trail. If they accept your offer, then you want it in writing that the account will be settled and closed, and that your credit file will be updated accordingly to reflect the account settlement.

    Offer letter in the post today.

    Thanks
  • LLL24
    LLL24 Posts: 8 Forumite
    Fifth Anniversary Combo Breaker
    Hi all, so I had a response from Moorcroft in the post today.

    They have asked for a reason for offering a partial settlement and want me to supply a full financial statement with income and expenditure etc.

    Do I have to supply this information?

    I think my next move should be to ask for a CCA. What are your thoughts?
  • fatbelly
    fatbelly Posts: 22,550 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    No harm in doing a cca

    Also no harm in giving a financial statement as long as it supports what you are saying. Do you have to do it? No. But they don't have to accept your offer, either.
  • LLL24
    LLL24 Posts: 8 Forumite
    Fifth Anniversary Combo Breaker
    Thanks Fatbelly.

    I don't want to do a financial statement as I earn alot more money than I did when this went South, and I can deffo afford to pay more. I have just been drip feeding it, but until its settled it shows as a default on my credit report.

    Ive noticed people talking about 'falling off the credit report'. Is there a time when this will happen, if I keep paying a small nominal amount?
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    An account is automatically removed from your credit files, six years from the date of default. You would still owe the money, even when the account is removed from your credit files. Your creditor could still seek enforcement if you were to stop paying.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
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