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Nissan Finance PPI
johnandann
Posts: 1 Newbie
Can anyone say why it is impossible to make a PPI claim for a car finance loan without an agreement number?
My partner has all the other details ie name, address, finance company, vehicle reg. garage of purchase, make, model, date of registration etc. Try as we might we can not find any documentation showing the agreement number for the finance. I appreciate that September 1995 (the purchase date) is a long time ago but, surely, if the loan details can be found with an agreement number, any finance company should be able to find the finance record by other means. Searching computer files should be more advanced than it seems to be. When we last contacted Nissan Finance, nothing more could be done to check our claim without this single item of information.
My partner has all the other details ie name, address, finance company, vehicle reg. garage of purchase, make, model, date of registration etc. Try as we might we can not find any documentation showing the agreement number for the finance. I appreciate that September 1995 (the purchase date) is a long time ago but, surely, if the loan details can be found with an agreement number, any finance company should be able to find the finance record by other means. Searching computer files should be more advanced than it seems to be. When we last contacted Nissan Finance, nothing more could be done to check our claim without this single item of information.
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They can dismiss it even if you had the number of the agreement, it was ten years prior to regulation.
Send them a SAR to see what info they have if you don't believe them. They are not olbiged to keep any info from that long ago either [it is 23 years ago!]Non me fac calcitrare tuum culi0 -
You complain to the seller.
The seller was not regulated in 1995
They dismiss your complaint as pre-regulation.
Your complaint is over.Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Can anyone say why it is impossible to make a PPI claim for a car finance loan without an agreement number?
Most people wont need the agreement number. However, the further back in time you go, the more likely it is that records get archived into a non-relevant filing system or totally destroyed. This records are often paper or microfiche and not electronic. And frequently they are sorted into agreement number. And that is the only way to find them.I appreciate that September 1995 (the purchase date) is a long time ago but, surely, if the loan details can be found with an agreement number, any finance company should be able to find the finance record by other means. Searching computer files should be more advanced than it seems to be.
And how advanced were computer systems in 1995? Systems that have long been replaced and data protection laws requiring obsolete data is not retained.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
And how advanced were computer systems in 1995? Systems that have long been replaced and data protection laws requiring obsolete data is not retained.
My first computer in 1999 had a 50mb hard drive and had a 28kps connecton to theh internet facilitated by AOL, so that should tell the OP all they need to know really....
People forget that computers weren't everyhwere twenty years ago....Good point Dunston...Non me fac calcitrare tuum culi0 -
My first computer in 1999 had a 50mb hard drive and had a 28kps connecton to theh internet facilitated by AOL, so that should tell the OP all they need to know really....
People forget that computers weren't everyhwere twenty years ago....Good point Dunston...
To go off topic as this is sorted, the size of the drive and speed of the connection only matter if you are storing/sending lots of data. The power of the computer is only relevant if you need it to do a lot. A basic data processor may only need to record basic text such as name, address, account number, account opening date. Remember the moon landing computers were 1960 technology, a modern smartphone is hundreds of times more powerful, but the tech needed at the time was much more basic as it was just running mathematical computations, not 3d modelling.
A customer record may only be a few kbytes in size and if uploaded to a central system may be something that could be done overnight rather than in real time. A punch card system was used as late as the 1960s when magnetic tapes came in and the cards held up to 80 characters which could easily record a client's details (indeed, the US government stored savings bond data on them in the 1930s).Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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The size of the data and the size of the receptacle for it would have been a lot bigger...Floppy discs, tapes etc, were not great for longevity..
People forget that we weren't all connected twenty years ago, that data wasn't just a search escercise that took seconds, and that more importnantly in this case, data was not routinely updated on newer systems, otherwise we wouldn't still have microfiches etc still being used to find data from years ago.
I think people's expectations of data retention are somewhat skewed by todays data capabilities.Non me fac calcitrare tuum culi0 -
The size of the data and the size of the receptacle for it would have been a lot bigger...Floppy discs, tapes etc, were not great for longevity..
People forget that we weren't all connected twenty years ago, that data wasn't just a search escercise that took seconds, and that more importnantly in this case, data was not routinely updated on newer systems, otherwise we wouldn't still have microfiches etc still being used to find data from years ago.
I think people's expectations of data retention are somewhat skewed by todays data capabilities.
Yes I fully agree the expectation is silly but the size of data storage needed (and thus transmission speed) has grown alongside the advance of technology as more and more information is saved and in less efficient ways - essentially bloating to accommodate lazy programmers.
A text file on a DOS era PC would be tiny, even if it contained hundreds of characters and you could fit thousands of these on a 3 1/2" disc (1.44mb as a standard from 1986 onwards). If the company needed to upload 1.44mb, even on a 9600 modem it would only be about 21 minutes (around 3 hours on a 1200 baud).Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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