Payslips

demi60

I'm an agency worker working in an NHS hospital. My agency found me this placement and I have been working there since 7th Jan 19 but I do not think I am being paid correctly. I have asked for payslips since starting but have no reply by HR or Payroll, am I entitled to a payslip? Thank you.

Kind regards,
demi

System

Yes you are entitled to a payslip BUT how are you being paid, how are you employed by the agency? Are you on PAYE directly through the agency or either self employed or using an umbrella company? If you're not PAYE then the agency aren't responsible for giving you wage slips, if you use an umbrella company and they're operating PAYE on your behalf they would be but if you're self employed you're not entitled to anything.

demi60

Thank you Tarambor,

I am being paid by the NHS Trust under a streamlined payroll service set up for agency workers. This is service is called 24/7 Time and my timesheets are sent to them via my agency. I still have no payslips as my agency doesn't know who to contact.

Mee

This may be of interest to the OP and others:
Payslips: employee rights

Mee

Just found this on payroll changes which came into force April 2019:

https://fmpglobal.co.uk/resources/useful-info/uk-payslip-law/

Payslip Law Changes for 2019 / 2020
With so many big legislative shake ups surrounding pay, such as the National Minimum Wage and National Living Wage, pay has been getting closer scrutiny from the Government. It has been revealed that some employers have been either inadvertently, or deliberately, flouting UK employment law and denying employees their rights to minimum pay.

A lot of the bad press has focused on zero or low hour contracts. Some companies were requiring individuals to be available on demand, yet with no or limited guarantee of work or pay. As a result, employers were not meeting their obligations with regard to deductions and employee rights.

Often employees were finding it difficult to equate their actual time worked with their actual pay received. As of 2019, changes are being made to payslip law to make things a little clearer and to give a means for employees to see if they have been paid properly. This means that payslips need to show time worked and demonstrate that all pay is appropriate and in accordance with legal set minimums.

Under new payslip law laid before parliament in February 2018, The Employment Rights Act 1996 (Itemised Pay Statement) (Amendment) Order 2018 was passed.

Employers will now be required to provide employees who are paid according to ‘time worked’, details of the number of hours being paid on their payslip.

“where the amount of wages or salary varies by reference to time worked’, the total number of hours worked in respect of the variable amount of wages or salary either as—

a single aggregate figure, or

separate figures for different types of work or different rates of pay.”

— HMRC 2019

This change came into force from 6th April 2019.

PAYSLIPS: Guidance on legislation in force from April 2019 requiring employers to include additional information on payslips

General_Grant

247 Time Ltd
has its registered office recorded as:
2nd Floor 1 Church Road, Richmond, England, TW9 2QE

However I would have hoped that the HR Department for your Trust would be able to give you a more direct contact for your query.

JCS1

Are you sure you are PAYE or paid via an Umbrella Company? The website for 247 time states it does both.

System

General_Grant wrote: »

However I would have hoped that the HR Department for your Trust would be able to give you a more direct contact for your query.

That's like expecting you to know what the HR department contact details are for Tesco because you go shopping there.

The Trust are the agency's customer no different than you being a customer at Tesco when you go shopping there. The agency's payroll operation is none of their concern, the agency staff aren't the Trust's employees.

Comms69

MP_Payroll_Solutions wrote: »

Hi Demi
You need to ask management who runs your payroll. If you want to query in discrepancies in your payment, they are the only people who will have the answer to this question. Firstly, you should be getting payslips issued to you in a GDPR compliant method (commonly via epayslips nowadays). If you are not, this is a cause for concern and you need to make your manager aware. Secondly, if you are submitting timesheets, that may mean you are not working the same hours every week and, therefore, your salary/wages will change accordingly. Again, only the payroll person will have access to this information. Hope you get this sorted.

Please get MSE permission before posting as a commercial entity

Manxman_in_exile

Tarambor wrote: »

That's like expecting you to know what the HR department contact details are for Tesco because you go shopping there.

The Trust are the agency's customer no different than you being a customer at Tesco when you go shopping there. The agency's payroll operation is none of their concern, the agency staff aren't the Trust's employees.[/QUOTE]


I would normally agree, but OP says they are paid by the trust (which surprises me - never heard of 24/7 but I left nhs over five years ago).


If I were the OP I'd simply ask my manager or the trust's HR or payroll liaison officer (most trusts have them and they're easy to find within the trust).


That, of course, is assuming they are correct that it's the trust paying them.