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Iceland £2 bonus

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Picked up an Iceland Bonus card with a sticker which states:
"Register within 14 days at iceland.co.uk to receive your £2 bonus*
* Terms and conditions apply"

Signed up two days ago and the bonus isn't showing.
The terms and conditions page shows nothing about the £2 bonus.
No expiry date shown on the card itself or the card it was attached to.

Apart from the explanation that Iceland's IT systems appear to be unfit for purpose, can any one explain if/how this is supposed to work?

I mean, if Iceland can't pay out on the deal they use to get you to sign up, how can I expect them to deliver on the rest of the deal?

PochiSoldi

Comments

  • jwil
    jwil Posts: 21,896 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I had one recently, they emailed me to tell me it was on there a few days after signing up. There was a date which the bonus had to be redeemed by, and I had no issue redeeming it in store.
    "If you can dream it, you can do it". Walt Disney
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    pochisoldi wrote: »
    Picked up an Iceland Bonus card with a sticker which states:
    "Register within 14 days at iceland.co.uk to receive your £2 bonus*
    * Terms and conditions apply"

    Signed up two days ago and the bonus isn't showing.
    The terms and conditions page shows nothing about the £2 bonus.
    No expiry date shown on the card itself or the card it was attached to.

    Apart from the explanation that Iceland's IT systems appear to be unfit for purpose, can any one explain if/how this is supposed to work?

    I mean, if Iceland can't pay out on the deal they use to get you to sign up, how can I expect them to deliver on the rest of the deal?

    PochiSoldi

    Just out of interest what is the 'rest of the deal'?
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