Ppi

Kopite1

Hi all a few years ago I tried to reclaim ppi on my mortgage and they replied with , that because it stated in small print I could of cancelled, even tho their agent said I’d have better chance of mortgage with it , so I left it at that , but now I’ve gone back to use a company and and the cooperative said I’ve never had ppi with them , so I done some digging and found my certificate, but the company I used said it wasn’t proof that it was ppi , which is confusing considering it says payment protection plan , greatful for any advise thanks

Nearlyold

Assuming you are complaining again via a claims company to the same business you complained to previously this is the answer:-

If you've already tried to claim on your own and had the formal final response rejecting your complaint you had 6 months from receipt of the final response to refer your complaint to the Financial Ombudsman Service (FOS). If you did not refer within that time (unless there are compelling reasons why you couldn't or you now have new evidence that wasn't available previously) your complaint is over.

There is also a chance you will get billed by the Claims Company for wasting their time.

Kopite1

Hi thanks for reply , I told the company what had happened and that I’ve claimed back all my ppi before , they said they would try for something called plevin and that it was on top of the ppi I already claimed , I was upfront with them from the beginning thanks

Bermonia

That is incorrect, stop them before they coast you money... if you have already received a refund in full then this already includes ‘Plevin refund’ - you are being coerced by an over zealous sales person working on commission.

Nasqueron

Plevin is unlikely to be applicable for mortgages



You didn't need to use a claims firm to look at a Plevin complaint