Mortgage Broker

Legacy_user

Hi All. Some advice needed please.
We applied for a mortgage through a mortgage broker due to adverse credit. We got a DIP and went to full application. The broker came back to us 2 weeks ago saying they declined because my partner had an unpaid payday loan. We explained that my partner was in the process of having this removed as the loan was taken out fraudulently in this name. Pepper money (the lender) agreed to look at our application once the payday loan was removed from his Equifax.
The broker started asking for £600 for his work done. We explained to him that according to his contract that we signed, it says we do not pay anything unless he got us a mortgage offer. He insisted that he forgot to send us another form that we should have signed that states that we should pay him the £600 regardless of whether he gets us an offer or not.
Last week the broker came back to us saying since the payday loan has been removed from my partners credit (it was removed 2 days ago) he said Pepper money have given us another DIP and we need to pay him the £600 to submit full application.
The problem is we are not sure if this is true, as it might be a way for him to get us to pay him his £600, especially because I would have thought Pepper money would just continue with our previous application (with a new application it means we have to pay another application fee)
Has anyone dealt with something like this before?

haras_nosirrah

we only charge a fee on mortgage offer (and less than your broker)

You go by what was signed - if the paperwork you have is based on only on offer then I would go with that. If he is now holding you to ransom then put in a complaint for your application fees with pepper and go elsewhere

Has he put it in writing that he won't submit without the £600 fee?

ACG

It is people like your broker who make our industry look bad. Your broker is in the wrong as they should not have submitted the application with the pay day loan on there, there was never going to be any other outcome than a decline with it showing. I am assuming the broker knew about the pay day loan before applying?

If it has been removed then there is nothing stopping you re-applying and it should be fine this time assuming every else fits.

Tell your broker that you are only paying them on FULL mortgage offer (not a DIP) if they wish to proceed with your application as per your original agreement, assuming you wish to proceed with them that is.

They have even admitted they made a mistake on the paperwork. So not only have they applied to the wrong lender for you, they have also messed up on their own paperwork. If I make a mistake I tend to apologise, not bring the terms of my payment forward! I think I have heard it all now.

Mortgage_Adviser

clairepf80 wrote: »

He insisted that he forgot to send us another form that we should have signed that states that we should pay him the £600 regardless of whether he gets us an offer or not.

His problem