A J Bell Youinvest or Hargreaves Lansdown

ffacoffipawb

Anybody here have any experience of these two companies vis a vis crystallising a pension, taking PCLS and initiating a drawdown pension.

Trying to work out who is best.

Without a fiiiiiiiggggghhhht.

Thanks

Fermion

I’m with HL and I found them very good at the point of crystallisation and drawdown. At the time the market was very unstable so although I had completed all of the paperwork I wanted to be able to stop or delay the process at the last minute if the market took a tumble. HL were very good in that we agreed that I could call them up at the last minute and delay the timing.

I know many on this forum will claim the HLs ongoing charges are slightly higher than AJ Bell but I’m happy to pay a bit more for good service which HL provide.

Alexland

I have had investment accounts with both and they are both reasonably competent - and have both made errors that I have had to chase them to correct. I don't believe HL customer service is better than AJ Bell so it would just come down to an analysis of the fee structure against your circumstances, trade pattern and investment types.

Alex

BLB53

I have my flexi-access drawdown with AJ...no problems so can recommend but have no experience of HL.

DairyQueen

I have SIPPs with both. Customer service has been good from both so far.