Mortgage PPI claim refused.

susietron

My 65 year old parents have tried to claim for PPI on their mortgage that they had, from Bank of Scotland/halifax. Used a claims company, who have now said it's been refused by ombudsman. Said there was always PPI during full term of mortgage, but there's not enough evidence it was mis sold. They had been told that they had to have it to get mortgage. Is this the end of the road if it's been refused by ombusman?

[Deleted User]

susietron wrote: »

Is this the end of the road if it's been refused by ombusman?

Basically, yes, it's the final end of the road for your "complaint"

Most mortgage PPI complaints are rejected.
What made you think an Ombudsman referral would overturn the original rejection?

At least the Claims Company will also receive nothing..

dunstonh

Mortgage PPI claim refused.

Which was always the most likely option from a statistical point of view. Most MPPI complaints fail. I am sure the claims company had prepared them for that being the most likely outcome in their discussions.

They had been told that they had to have it to get mortgage.

What evidence did they have to back up that allegation? I suspect none given the outcome.

Is this the end of the road if it's been refused by ombusman?

yes.

Bermonia

Well there is always the option of taking the matter to court... however only a lunatic would attempt to take an MPPI case to court, especially after an ombudsman had also rejected the complaint.

Best thing is to except that this was the inevitable outcome, please don’t waste any more time effort or money on this.