Lloyds Endowment Mortgage - unable to cope with the process of claiming

scattycat69

Hi
My brother has a Lloyds Endowment Mortgage that he was advised quite a few years ago would not cover his mortgage as he was initially advised.
He has serve mental illness, suffering from clinical depression and so finds it very difficult to cope with the thought of progressing something of this nature.
I've only recently been able to get him to talk to me about this and I am trying to coax him into allowing me to look into pursuing this on his behalf, hopefully at least to get his mortgage paid off as it should have been.

I know there was something quite some years ago about pursuing this with Lloyds, where many people did, however as I said he was unable due to his mental health.
Is this something I could (with his permission) look into and pursue or is it too late?
If it is possible to pursue, can you recommend a company to use to do this, as I know there are many 'cowboy' companies out there and I don't want to make matters worse for him.
At this stage I don;t have any financial breakdown details of the mortgage but just want some information I can at least go to him with if there is a possibility. A no win no fee route would be the best, as I think a potential huge cost to him would also be hard for him to digest and cope with

Thanks in advance

[Deleted User]

What is the reason for his complaint?

Whatever he does, tell him not to use a claims company.

Caz3121

I suspect it may be too late, but worth a read
https://www.fscs.org.uk/what-we-cover/endowments/

dunstonh

I know there was something quite some years ago about pursuing this with Lloyds, where many people did, however as I said he was unable due to his mental health.

The endowment issue is largely over. The main complaints period was 2002-2009. Over 2/3rds of endowments are now timebarred from a complaint. His may not be but don't get his hopes up. Plus, most endowments complaints, even at the peak were still rejected. With his mental illness, it may be best to position it that it will likely fail but you never know.

If it is possible to pursue, can you recommend a company to use to do this, as I know there are many 'cowboy' companies out there and I don't want to make matters worse for him.

You dont need a CMC to do it. And you shouldnt use a CMC. Not that many do endowment complaints any more.

scattycat69

Many thanks for all the replies, which are much appreciated and gives me some things to consider for him.
I may just suggest he writes to Lloyds and asks them for a some empathy and a resolution.


Thanks again