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Creation Finance

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wizzywig27
wizzywig27 Posts: 1,536 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
Hello, I am not sure where to put this, but as it’s kimd of a loan I thought here would be the best place, however feel free to move it.

I applied online for a new mattress via Bensons for Beds, their finance company is creation. The application was referred. This morning I got an emailed to say it was accepted, so I logged in using the info provided and e-signed the agreement.

I have just logged in to Bensons and see that I’ve put a m in my surname instead of an n. Having checked my agreement I can see it is in the wrong name (by one letter) but having checked Equifax I can see that they have searched my actual credit file (so linked me to wrong name).

Does anyone know what the impact of this is? Obviously it was a genuine error, however I am worried they may decline me if I contact them (although they have searched the correct me).

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