We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Under what circumstances do you do a CCA request?

I see plenty talk about CCA letters, enforceable and non enforceable. But how do I know if it's something I should get doing?

Thanks

Comments

  • sourcrates
    sourcrates Posts: 31,800 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hi,

    When you take out a loan or a credit card, you normally sign a credit agreement which details the transaction been made, and makes it a legally binding agreement.

    These agreements are regulated by the consumer credit act, normally as long as everything goes to plan, you repay the loan, card, whatever, and everyone is happy.

    Sec 77/79 of the consumer credit act, covers a creditors responsibility to provide a copy of the original credit agreement, should the debtor care to ask for one, this is one of the debtors statutory rights, the request is made in writing, along with the statutory £1 fee for processing.

    If the creditor cannot comply with that request, for whatever reason, he is not entitled to enforce the agreement until such time as he can comply.

    Normally all of this is as I said before, by the by, but if you are in serious debt, and your accounts have been sold on through multiple debt collectors, who have paid pennies in the pound for your old debt, this legislation can be a game changer for the debtor.

    No one can ask you or force you to pay a debt that either is not yours, or that you don’t recognise, without providing evidence of your liability, it’s a fundamental basic right of the legal system, so making a request under the above sections of the act, is a way of getting them to prove they have the legal right to pursue this debt.

    It can also be helpful when negotiating settlement offers if they don’t possess compliant paperwork, much sweeter deals can sometimes be agreed.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.