MPs back Martin's call for an overhaul of ombudsmen - MSE News

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An influential group of MPs has backed Martin Lewis' call for the broken ombudsmen system to be reformed, in a huge step forward for MoneySavingExpert.com's campaign to overhaul the complaints system...

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'MPs back Martin's call for an overhaul of ombudsmen'

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D_M_E

Whatever Ombudsman it is for whatever industry, they should also have greater powers to impose greater penalties and award greater compensation than the derisory awards they reccommend at present.

They should also take into account the stress and costs to the complainant when making their award decisions.

boatman

Anything has to better than the joke at the moment, particularly the one that Ryanair have walked away from, shouldn't be allowed.


"Ryanair has now informed the Civil Aviation Authority that it has terminated its agreement with AviationADR."


https://www.caa.co.uk/News/UK-Civil-Aviation-Authority-begins-enforcement-action-against-Ryanair/