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Mortgage Express - Making Off

My mum is on a very low income and ME have requested £5 a month in terms of paying off a mortgage from about 30 years ago when my parents divorced. Which she has been doing for the last 30 years. She has to submit bank statements and so on.

She is 62 now I am considering offering to clear this for her, is a reduced offer something they would consider?

I was thinking around £1000 pounds.

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