Resolve call - recorded me on the doorstep

LadyG1210

Hello.
Looking for some advise please.
I received a letter on Saturday from resolve call (dated 28/12) saying they were working on behalf of their client “lantern”
I have no idea who lantern are.
Resolve call turned up on my doorstep this morning and asked me to confirm who I was and then advised me that I was being recorded for training and monitoring purposes. Is that legal?
He then tried to call lantern and pass the phone to me but I refused. I said I’d write to them.
He was fine and not pushy at all but I do t really know where to go from here.
He mentioned a loan that I had years ago but said he didn’t have anymore details than that. I have never had any communication from lantern.
Thanks

sourcrates

Hi there ,

Pay no attention to resolve call, they are just self employed collections agents, they have no power of entry, they have no power to do anything.

Lantern (used to be motormile finance) are a specialist debt purchasing company, they will of bought an old debt, and they think it’s yours.

Wait till they write to you, then respond with the provit letter.

Don’t entertain resolve call again.

LadyG1210

Ok lovely. Thanks for the advise.

So just hold tight and wait for another letter?

sourcrates

If they have an account they think is yours they must write to you, it’s a legal requirement.