Barclays additions account
in Reclaiming mortgage fees, council tax, etc
2 replies 1.1K views
Hi, I had a packaged account with Barclays for 15 years. I switched to a fee free account in 2013 but at the time I did not realise that there may be grounds for complaint about the potential mis selling of this account. I was not told that it was optional to switch to a packaged account at the time. In terms of the cover supposedly provided by the packaged account e.g RAC, mobile phone insurance etc I have never used any of these. I recently wrote to Barclays to make a complaint and they have responded saying I was out of time I.e. I should have contacted them within 3 years. I sent a follow up letter but they are sticking to their original decision. I have escalated my case to FCA but just wanted to check whether there are any other routes open to me?
This discussion has been closed.
Latest MSE News and Guides
Did you know there's an MSE app?
It's free & available on iOS & AndroidMSE App
Regifting: good idea or not?
Add your two cents to the discussionMSE Forum
Energy Price Guarantee calculator
How much you'll likely pay from AprilMSE Tools
“I think that the Government are right to apply to join the European Economic Community...” -Winston Churchill 1961
“The future of Europe if Britain were to be excluded is black indeed.”[FONT="][FONT="][FONT="] - Winston Churchill 1963