Littlewoods £50 back when you BNPL problems

klee88

Hi

I had a letter from littlewoods a few months ago saying if I spend atleast £100 I would be credited £50 to my account by the 20th of December.

My balance was clear before this so I made an order of £130, and logged into my littlewoods today and they have indeed credited the £50 to me but they've only credited it to the interest, so my order that I have to pay for is still £130 and not £80.

I never would would have ordered if I knew this and no where in the letter does it state that the £50 is taken off the interest and not the price of the order.

It still says in my account pay in full £130...
This code has not been any benefit to me whatsoever as I always pay before the interest is applied.

What do I do?

Thanks