Puregym No Hot Water

I'm a puregym member and for just over 2 weeks now the whole gym has no hot water as the boiler is broken. You cant wash your hands or have a shower. I even tried a cold shower and it was unbearable. I've spoken to the manager and head office but the only thing they will offer me is to freeze my membership for up to 3 months for £5.99 then come back. I can't do this as I've paid 4 weeks in advance for a personal trainer there.
Am I entitled to any compensation?
I am still using the gym 4 times a week but having to go earlier so I can go home and shower before work.
I'm also worrying the changing rooms and places can't be cleaned thoroughly with no hot water.
They can't tell me a date they have anyone coming out to fix the issue, the 'updates' just say the boiler is broken.


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