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Resolve call
bluemonday3
Posts: 232 Forumite
Hi
I am wondering if anyone has any experience of Resolve call.
I have a debt with Cabot which they have been trying to talk to me about but I am ignoring them since they have not supplied me with a CCA as requested.
Now they say they are going to send someone from Resolve call to visit my home!
I have no idea who they are and what powers they may have.
can anyone advise please?
I am wondering if anyone has any experience of Resolve call.
I have a debt with Cabot which they have been trying to talk to me about but I am ignoring them since they have not supplied me with a CCA as requested.
Now they say they are going to send someone from Resolve call to visit my home!
I have no idea who they are and what powers they may have.
can anyone advise please?
0
Comments
-
Hi,
They are doorstep collectors (self employed) no powers whatsoever, just ignore them.
Write and tell Cabot to either provide your CCA or never contact you again, the account is currently unenforceable due to there non compliance.
If they don’t supply your CCA and continue colllection activity, you will make an official written complaint and will escalate to the FOS if they do not respond to the complaint in a timely manner.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Thank you for this information. Its has helped to ease my mind.
thanks again for your advice0 -
bluemonday3 wrote: »I have a debt with Cabot which they have been trying to talk to me about but I am ignoring them since they have not supplied me with a CCA as requested.
Now they say they are going to send someone from Resolve call to visit my home
If the debt owner (Cabot) has not complied with your CCA Request then under FCA Guidance CONC 13.1.6 they should write and tell you the debt is unenforceable >
https://www.handbook.fca.org.uk/handbook/CONC/13/1.html
If they don't/haven't done that then make the FCA aware of this.
Di0 -
Thank you I will take a look at this.0
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