Bus delay compensation

154 Posts

Is there a delay repay or compensation claim available on service buses?
Yesterday my 15:07 Traws Cymru bus got cancelled, the next 17:07 was over 30 mins late meaning I missed the last connecting bus to my destination. I then needed to catch a train at extra cost to myself.
Do I have a claim if so who do I claim off the Bus Company that sold the ticket or the one that caused the delay & can I claim for both bus ticket and train ticket?
Yesterday my 15:07 Traws Cymru bus got cancelled, the next 17:07 was over 30 mins late meaning I missed the last connecting bus to my destination. I then needed to catch a train at extra cost to myself.
Do I have a claim if so who do I claim off the Bus Company that sold the ticket or the one that caused the delay & can I claim for both bus ticket and train ticket?
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