Rail passengers to get travel updates via Facebook Messenger - MSE News

Passengers can now get personalised updates if their train is late or cancelled via Facebook Messenger, as part of a National Rail trial...
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'Rail passengers to get travel updates via Facebook Messenger'
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Comments

  • Good idea - long past time they did it.
  • Andy_L
    Andy_L Posts: 12,791 Forumite
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    ISTR the national rail app already does this
  • Mobeer
    Mobeer Posts: 1,851 Forumite
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    So far, 1 cancellation, 1 significant delay, 0 notifications. Not a good start.
  • Pennywise
    Pennywise Posts: 13,468 Forumite
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    I wonder how accurate it will be?

    A couple of times, a train I have booked has disappeared from the TOC's website the day before (Northern!!!), and not been on the destination screens at the station (PIS) when I get there, but I know it's on it's way as I usually keep myself informed by using the RTT (real time trains) website and it then turns up to the surprise of those stood on the platform!
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