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Primark have changed refund/exchange policy?
edited 30 November -1 at 1:00AM in Shop but don't drop
11 replies 19.5K views
I tried to take something back to primark without a receipt but apparently they've changed their policy and will only take items back with a valid receipt - is this true? I thought shops had to offer an exchange if the customer didn't have a receipt? My receipt got thrown out accidentally so I don't have it anymore :-( I'm guessing they'll only take things back without a receipt if it's faulty?