MSE News: Rail Ombudsman launched to tackle train complaints

Rail passengers now have an official body they can take unresolved complaints to after the first-ever Rail Ombudsman launched today...
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'Rail Ombudsman launched to tackle train complaint'

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  • Stoke
    Stoke Posts: 3,182 Forumite
    This is fantastic news. Northern Rail must be bricking it.
  • Mobeer
    Mobeer Posts: 1,851 Forumite
    Academoney Grad First Anniversary Photogenic First Post
    I think MSE need to come back to this story in 6 months time and check if anyone is actually being helped. It's easy to make promises, harder to keep them.
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