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MSE News: Rail Ombudsman launched to tackle train complaints
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MSE_Kelvin
Posts: 403 MSE Staff
Rail passengers now have an official body they can take unresolved complaints to after the first-ever Rail Ombudsman launched today...
Read the full story:
'Rail Ombudsman launched to tackle train complaint'
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'Rail Ombudsman launched to tackle train complaint'
Click reply below to discuss. If you haven’t already, join the forum to reply.
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Comments
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This is fantastic news. Northern Rail must be bricking it.0
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I think MSE need to come back to this story in 6 months time and check if anyone is actually being helped. It's easy to make promises, harder to keep them.0
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