Amazon Prime Digital Credit Stopped for no rush deliveries

kaggi

I’ve been trying to find out for weeks why the amazon digital credit they offered for no rush delivery for prime deliveries was being stopped and kept getting fobbed off.

I’ve just received an email and it’s quite difficult to understand from a grammatical perspective, but it looks like this has been stopped and that all digital credit balances for all customers has to be used by mid-December.

Is this true? If so I guess I’ll just go for next day delivery for everything if there’s no benefit to me in waiting for the items.

louisajoyce

Hi - I just had a back and forth conversation with amazon. It's still showing on their help pages that you will get the credit. I pointed this out and she offered me £10 credit. I am actually due more like £30, but better than nothing. I kept prompting her about it being part of Prime and she eventually said "we hope to get it back soon". I prompted her further - after Christmas? - and she said yes, it may return after Christmas. More fobbing off! No mention of existing credits running out.

gininteacups

Any news on this anyone? I used to collect the credits but they still haven't returned on my checkout options, are they for anyone?

kaggi

Still not showing up on my checkout page which is really annoying. Will just keep getting things delivered the next day and I may not renew prime as this was one of the few benefits as the movies and tv is pretty rubbish.