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Never Knowingly Undersold Confusion

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I asked JLP to Price match this tv https://www.johnlewis.com/toshiba-32l3863db-led-full-hd-1080p-smart-tv-32-inch-with-freeview-hd-freeview-play-black/p3585618
with the Curry's/PCWorld website offering of https://www.currys.co.uk/gbuk/tv-and-home-entertainment/televisions/televisions/toshiba-32l3863db-32-smart-led-tv-10183589-pdt.html

However JLP claimed that Currys was £224-99 but as you can see the online price is £199-00. :mad: Anyone else found issues with JLP not actually price matching?
Same tv same online availability. Comparing online JLP with online CPCW

Comments

  • Woolco
    Woolco Posts: 172 Forumite
    Hi. I had to jump through hoops getting John L to price match a fine fragrance that Superdrug Stores were doing. It all becomes tiresome and now I cant be doing with this store. They don't ever run their own promotions, all you get now and again is "we are price matching a competitors offer" This is House of Fraser or Debenhams. I don't really see the point of John Lewis, I would rather go to Debenhams.
  • Speedster2
    Speedster2 Posts: 112 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 24 November 2018 at 2:10AM
    JLP changed their terms and conditions with electronics price guarantee some time ago. I see they include a 5 year warranty with this TV. CPCW certainly don’t include that in their price, therefore JLP won’t agree a price match.
    The JLP package is better value and I’d far rather deal with their customer services than CPCW!
  • CPCW page: “Monthly protection of your TOSHIBA 32L3863DB 32" Smart LED TV for only £2.99”
    £2.99 x 12 x 5 = £179.40
  • purcel
    purcel Posts: 1,568 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    From what I can see it is already the same price at John Lewis??
  • Well, what do you know, JLP have (now) priced matched the Curry's price. Off to JLP to get one plus a free 5 yr warranty! :j:T:beer:
This discussion has been closed.
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