Never Knowingly Undersold Confusion

JaneDoeJohnDoe

I asked JLP to Price match this tv https://www.johnlewis.com/toshiba-32l3863db-led-full-hd-1080p-smart-tv-32-inch-with-freeview-hd-freeview-play-black/p3585618
with the Curry's/PCWorld website offering of https://www.currys.co.uk/gbuk/tv-and-home-entertainment/televisions/televisions/toshiba-32l3863db-32-smart-led-tv-10183589-pdt.html

However JLP claimed that Currys was £224-99 but as you can see the online price is £199-00. :mad: Anyone else found issues with JLP not actually price matching?
Same tv same online availability. Comparing online JLP with online CPCW

Woolco

Hi. I had to jump through hoops getting John L to price match a fine fragrance that Superdrug Stores were doing. It all becomes tiresome and now I cant be doing with this store. They don't ever run their own promotions, all you get now and again is "we are price matching a competitors offer" This is House of Fraser or Debenhams. I don't really see the point of John Lewis, I would rather go to Debenhams.

Speedster2

JLP changed their terms and conditions with electronics price guarantee some time ago. I see they include a 5 year warranty with this TV. CPCW certainly don’t include that in their price, therefore JLP won’t agree a price match.
The JLP package is better value and I’d far rather deal with their customer services than CPCW!

Speedster2

CPCW page: “Monthly protection of your TOSHIBA 32L3863DB 32" Smart LED TV for only £2.99”
£2.99 x 12 x 5 = £179.40

purcel

From what I can see it is already the same price at John Lewis??

JaneDoeJohnDoe

Well, what do you know, JLP have (now) priced matched the Curry's price. Off to JLP to get one plus a free 5 yr warranty! :j:T:beer: