Zero Hours Contract Rights?

Genuineguy03

Hmm... I think everyone missed something vital here. OP, you said they informed her they were reducing her hours. Was this done in writing? If not, get her to ask them for it in writing. Best way would be to ask them by email what they were reducing her hours too, to not raise suspicion.

Basically by saying they reducing her hours they have unwittingly confirmed she is not on zero hours but expected to do a fixed minum amount of hours, being 24 as per now, or 15 as per when the reduction in hours occurs. That and the fact your daughter (think you said she was your daughter) has been doing 24hrs since the start of her employment would support, that under custom and practice, there was an implied contract term of a minimum of 24hrs work per week. And a tribunal will agree, if you have what they told her about the reduction of her hours in writing.

God I love it when employers think they can get away with things, only to shoot themselves in the foot.