Can I claim a refund on this delayed train?

hatt55

I regularly get a train which involves a fast train (Cross Country) and a connection onto a local service (GWR). I normally buy separate Anytime Returns for the two parts of the journey as the connection time in morning is only a few minutes so if the fast train is slightly late I will miss the local train and end up getting a taxi.

This evening, going in the opposite direction, the local train was cancelled meaning I missed my connection and had to wait about an hour for the next fast train. I got back just over an hour after I should have done.

Will I be able to claim a (at least partial) refund on the whole journey? I'm wondering whether the fact that I buy two separate parts for the return impacts anything. Thought I'd gauge opinion before I start scanning tickets etc.! 50% of the cost of a single on the local train almost feels not worth doing.

EDIT: Found this in another forum post.

""What if my train is delayed and I miss a connection?"

If you have 2 tickets A -> B and B -> C and are late arriving at B you can claim A -> B but can only claim if B -> C if the train you actually catch is delayed; can't claim for missing the train B -> C.

If you have just one ticket then it's the delay over the entire journey A -> C that counts."

So, that may well give me my answer. Meh....feel free to post if there's still a chance of anything beyond the A -> B refund!