Barclays Further Advance

Alemdar

I already have a mortgage with Barclays, and after 9 months I have applied for a further advance,

AIP search done on = 01/10/2018 (lowered my credit score)
Full application submitted on = 7/10/2018
Phone call from E-surv on = 08/10/2018
Valuation completed on = 14/10/2018

Barclays still awaiting for more info from Broker, I phoned Barclays why is it still showing as Application on the Track it, apparently proof of ID is needed again but I have a mortgage already, this was given to them.

what are the time frame with the underwriters?

Anyone else is still stuck in the same position and has a very slow broker that deals with this?

Alemdar

Offer has been sent after nearly 2 months, signed and posted. I am now told that it needs a mortgage title deed and was informed by my solicitor that he received a letter from the Bank. Why would the solicitor be involved in the first place if it is a further advance application. I thought it was a matter of sending the form back and Barclays to transfer the funds.

Please let me know what has happened here. Confused.com