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P60

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Recently left a job where all my payslips and p60 were electronic, I now need a p60 for my daughters uni bursary app, I've contacted previous employer (an ambulance service) who said there a charge for this service!!! I know by law the have to keep pay records for 3-4 years, is this charge correct? I now I should have backed up my docs, but didn't realise that I would be deleted from the whole NHS mechanism even though I'm still in a NHS pension.
thanks all

Comments

  • spadoosh
    spadoosh Posts: 8,732 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    They cant charge for the first one that they have to send out by law. If you lose it and request another they can charge as there is no requirement for them to give you a replacement.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Have you checked whether the information required is available through your personal tax account in HMRC?



    Inability to access online pay records after leaving an employer is exactly why I download local copies of my pay slips and P60s (and I print hard copies too, just in case all the multiple copies of the electronic versions disappear at the same time).
  • chrismac1
    chrismac1 Posts: 2,585 Forumite
    I think this is very poor form. I run about 50 payrolls, and often issue copy P60s and P45s even though all employer staff and leavers have individual log-ins to pull them off the system themselves.


    I would never dream of charging, it's a 5-minute job if that.
    Hideous Muddles from Right Charlies
  • Darksparkle
    Darksparkle Posts: 5,465 Forumite
    Did they not give you any option to save or print your P60s? If they didn't then the charge seems unfair. If you could have saved it/printed it then I don't think there's anything stopping them charging you for a duplicate.
  • 00ec25
    00ec25 Posts: 9,123 Forumite
    1,000 Posts Combo Breaker
    chrismac1 wrote: »
    I would never dream of charging, it's a 5-minute job if that.
    nonetheless this is a public sector (ex) employer who, as we all know, is cash strapped and IMO any method at all to raise additional income is laudable. There is 5 minutes of staff time + electricity + postage/software time to collate and send out a copy P60
  • chrismac1
    chrismac1 Posts: 2,585 Forumite
    OK. So if they pay minimum wage that's between 70 pence and £1 they can reasonably justify as a charge.


    But the costs of processing and collecting that will exceed £1. So any rational public sector employer who is not a numpty will do it for free, like I do.
    Hideous Muddles from Right Charlies
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