Two step verification - anyone else having trouble.

brianposter

Anyone else having trouble with 2 step verification ?

They send me an access code which I ask to be valid for 7 days (because I need to move from one place to another), but when I sign in again they send me a new access code rather than using the old one.

agrinnall

No, works fine for me, why can't you just receive the code on your mobile each time?

brianposter

agrinnall wrote: »

No, works fine for me, why can't you just receive the code on your mobile each time?

No mobile coverage at home. Nearest mobile coverage is miles away.


Do you mean that the 7 day hold on the code works ?

Pennywise

brianposter wrote: »

Anyone else having trouble with 2 step verification ?

They send me an access code which I ask to be valid for 7 days (because I need to move from one place to another), but when I sign in again they send me a new access code rather than using the old one.

Yep, the 7 day thing never works for me. Likewise don't use the mobile number as we don't get a mobile signal in our office. What on Earth is wrong with them just using a fixed password and code like most banks do?

agrinnall

brianposter wrote: »

No mobile coverage at home. Nearest mobile coverage is miles away.


Do you mean that the 7 day hold on the code works ?

I don't know as I only ever use the code once.



Don't they let you choose which number to have the code sent to, so you could have it sent to your home phone when you're at home, and your mobile when you're away?

brianposter

agrinnall wrote: »

Don't they let you choose which number to have the code sent to, so you could have it sent to your home phone when you're at home, and your mobile when you're away?

That is, more or less, what I am trying to achieve, but the procedures are so obscure that it is difficult to ascertain how one actually gets to the final result.

What is clear is that there are parts of the system which simply do not function correctly.

Mr.Saver

You can choose to use the mobile app, then you don't have to download their app, I've tried the Google Authenticator, it worked for me.

agrinnall

Mr.Saver wrote: »

You can choose to use the mobile app, then you don't have to download their app, I've tried the Google Authenticator, it worked for me.

Read post #3.

badmemory

I may have misunderstood when doing this BUT I think the 7 days hold only applies after the first use.

polymaff

7-day function used to work 100% here. Now only about one time in five!