DMP mutual support thread part 13 !!

restofmylife

Dma76 said:

restofmylife said:

Hello, Is this a threat or will the really visit?

There used to be recommendations to send a recorded delivery letter revoking their access, wether it works or not I couldn't tell you but I'm in the same boat after deciding enough was enough struggling to meet payments and living off virtually nothing.
Missed one payment with lendable and have fieldcall on my case already.
Other than that I'm going to sit tight, ignore everything and try and get defaulted then start a dmp, which seems to be the recommended action.


This is what I've found re the letter, I'm sure someone will chime in and say wether they pay any attention to it.

"Dear xxxx

Account Ref xxxx

Please be advised that I will only communicate with you in writing. I have noted your repeated attempts to contact me by telephone over the past few weeks/months and these have been duly logged by time and date.

Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

Yours faithfully/sincerely,"
Don't sign, print your signature.

Now as far as I'm aware the oft is gone but the FCA exists which has similar guidance.

Many thanks some good advice here.

fatbelly

The oft debt collection guidance was cut and pasted into CONC 7.

Here's what is says about doorstep visits

https://www.handbook.fca.org.uk/handbook/CONC/7/9.html

sourcrates

Lets be crystal clear on this, the threat of a doorstep collector calling on you, is simply a way of encouraging you to make contact about your account, as the vast majority of folk do not want such a visit to take place.

But, as has been said numerous times, these "collectors" do not possess any special power or authority, they are not bailiffs, they are just ordinary members of the public doing a self employed job of work, nothing more.

You are free to ignore them, ask them to go away (politely) you do not have to talk to them, and you certainly do not have to discuss your private business with them.

It would appear that some of them tend to feel the same way about contacting customers, as by far the majority of feedback on previous visits suggests they just leave a calling card, and don`t even knock.

Basically, should you choose to deal with them, do so as you would any other unwanted caller, but try and keep it light-hearted, tell them you though they were Jehovah witnesses, be funny, but firm, don`t be intimidated by them.

bluebell_on_track

Hello one and all, 

I have received a 70% discounted offer to settle one of my accounts. It’s the smallest one of about £1000 and they will take £100. My debt is huge (£40k). If my account is marked as partially settled, does this stay on for 6 years from the date I settled? It’s been defaulted for over 2 years now. Are these kind of offers worth taking? 

Thanks in advance for your help!!! 

sourcrates

bluebell_on_track said:

Hello one and all, 

I have received a 70% discounted offer to settle one of my accounts. It’s the smallest one of about £1000 and they will take £100. My debt is huge (£40k). If my account is marked as partially settled, does this stay on for 6 years from the date I settled? It’s been defaulted for over 2 years now. Are these kind of offers worth taking? 

Thanks in advance for your help!!! 

Is it worth it to you?

The default will show as partially settled, and will still drop off your file 6 years after the date of default, nothing can change that.

bluebell_on_track

Good question. Possibly not. 

Irgo

sourcrates said:

Irgo said:

I do have some more questions though:

1. Three of my debts are with Link Financial. One is defaulted but the other two are not. How do you deal with this when stopping payments to two of the debts but wanting to continue paying towards the defaulted one?

2. Do creditors expect you to pay on the same day of the month as you were with Stepchange? It would be useful if I could pick which day to pay and have it be the same for all creditors.

3. My partner and I each had a vanquis card which are now being managed by NCO Capquest. The vanquis cards are showing as closed as of August 2023 in our credit reports but NCO Capquest isn't there at all. Why might it be missing from our credit reports?

4. I had a Very account which is showing on my report as defaulted in August 2022, but it is now being managed by Lowell which has not defaulted. Do I need to try and get this debt defaulted again even though it already did previously before being sold off to Lowell?

(1) Each account will have a unique reference number, pay the one you want to pay using the reference they provide for it.
(2) Makes no difference, you choose.

(3) Capquest may just be managing them on behalf of Vanquis, only a debts owner can report on it to the CRA`s.

(4) Lowell buy debts, they don`t manage them, a debt can only default once, the default date will be on the CRA entry, doesn't have to show twice, Lowell are just lazy.

Thank you for your help.

I'm still a little confused by defaults on credit reports. I had a debt with Creation, which was passed to Intrum in 2022. The account with Creation was closed and now shows £0 balance on my credit reports, and the outstanding amount is under Intrum which is showing as open.

Intrum is showing as "arrangement to pay" on TransUnion and "Special arrangement" on Equifax. On Experian it just shows as "Open" ("late" currently because I'm getting my self-managed DMP set up).

Creation no longer shows on TransUnion, says "closed" on Equifax, but the confusing thing is it is under the "Defaults" section on Experian and says it is "Default/Ended". Intrum have sent me any letters they have sent and there's no default notice or mention of the account defaulting when it was changed over to Intrum. So can I assume I still need to try and get a default for this account, despite what it says on Experian?

I'm also not sure what to do about the Vanquis accounts as they are showing as "closed" and £0 balance on credit reports but Capquest doesn't appear at all. They are still sending me letters though, so the balance does still exist.

Irgo

Irgo said:

sourcrates said:

Irgo said:

I do have some more questions though:

1. Three of my debts are with Link Financial. One is defaulted but the other two are not. How do you deal with this when stopping payments to two of the debts but wanting to continue paying towards the defaulted one?

2. Do creditors expect you to pay on the same day of the month as you were with Stepchange? It would be useful if I could pick which day to pay and have it be the same for all creditors.

3. My partner and I each had a vanquis card which are now being managed by NCO Capquest. The vanquis cards are showing as closed as of August 2023 in our credit reports but NCO Capquest isn't there at all. Why might it be missing from our credit reports?

4. I had a Very account which is showing on my report as defaulted in August 2022, but it is now being managed by Lowell which has not defaulted. Do I need to try and get this debt defaulted again even though it already did previously before being sold off to Lowell?

(1) Each account will have a unique reference number, pay the one you want to pay using the reference they provide for it.
(2) Makes no difference, you choose.

(3) Capquest may just be managing them on behalf of Vanquis, only a debts owner can report on it to the CRA`s.

(4) Lowell buy debts, they don`t manage them, a debt can only default once, the default date will be on the CRA entry, doesn't have to show twice, Lowell are just lazy.

Thank you for your help.

I'm still a little confused by defaults on credit reports. I had a debt with Creation, which was passed to Intrum in 2022. The account with Creation was closed and now shows £0 balance on my credit reports, and the outstanding amount is under Intrum which is showing as open.

Intrum is showing as "arrangement to pay" on TransUnion and "Special arrangement" on Equifax. On Experian it just shows as "Open" ("late" currently because I'm getting my self-managed DMP set up).

Creation no longer shows on TransUnion, says "closed" on Equifax, but the confusing thing is it is under the "Defaults" section on Experian and says it is "Default/Ended". Intrum have sent me any letters they have sent and there's no default notice or mention of the account defaulting when it was changed over to Intrum. So can I assume I still need to try and get a default for this account, despite what it says on Experian?

I'm also not sure what to do about the Vanquis accounts as they are showing as "closed" and £0 balance on credit reports but Capquest doesn't appear at all. They are still sending me letters though, so the balance does still exist.

I used the free trial of Checkmyfile to see if it made things any clearer, but I'm still very confused because both the Creation account and Very account have been reported by Experian as "settled/defaulted". But which is it? They also both were reported on by Equifax for 2 months after that, first as "arrangement" to pay and then "satisfied". So I'm getting conflicting information and I'm not sure how to find out if these have actually been defaulted.

The Very debt is now with Lowell and showing as "2 months late" and the Creation debt is with Intrum and showing as "arrangement to pay" (not good, right?).

tigergambit

bluebell_on_track said:

Hello one and all, 

I have received a 70% discounted offer to settle one of my accounts. It’s the smallest one of about £1000 and they will take £100. My debt is huge (£40k). If my account is marked as partially settled, does this stay on for 6 years from the date I settled? It’s been defaulted for over 2 years now. Are these kind of offers worth taking? 

Thanks in advance for your help!!! 

One advantage of accepting is that if you are aiming to make f&f offers to other creditors a settled account shows that a creditor has considered your position to be such that a discount of this size is valid.

TG

stu12345_2

as soon as I went on to a dmp with step change, Barclaycard defaulted me,( within  2 months)sold the debt to pra, which the monthly payments went to them. via stepchange

I did the dmp for 20 months, then did my own dmp and left stepchange.
I wrote CCA request letters  to all my creditors. pra admitted they can't find all the right paperwork and classed it as  unenforceable until they do, if they ever.( I haven't paid them in months and they aren't asking for payment)

I should have not went with stepchange and did everything the other way around as I have paid back over £4000 to pra. ( still owe £5000 which is unenforceable)
which if I simply didn't make any standard min payment on my credit card, back then,they would default me in 2 months anyway., saved the £4000

and I could have done the CCA request letters 20 months ago and took it from there