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Returning an item just a little bit too late

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I'd like to return a pair of trousers to River Island 33 days after purchasing them. The tags are still in tact but obviously the 28 day policy is no longer valid. Is there anything I'd be able to get out of trying, such as a voucher?

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  • Doc_N
    Doc_N Posts: 8,537 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Why not just ask them?
  • I work at Debenhams. If you go over 28 days, you can exchange for something of that amount or have the money on the gift card.
    Sometimes we honour the refund if it’s close as many people say that you get a ‘month to change your mind’
  • Pollycat
    Pollycat Posts: 35,713 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    joseph686 wrote: »
    I'd like to return a pair of trousers to River Island 33 days after purchasing them. The tags are still in tact but obviously the 28 day policy is no longer valid. Is there anything I'd be able to get out of trying, such as a voucher?
    Do you have the receipt?

    It's OK saying 'the tags are still intact' but you could have bought them from a charity shop.
    With the receipt you'd have a better chance of getting something out of this change of mind but bear in mind that you have no rights at all in the circumstances so anything would be a gesture of goodwill.
    The only way you'll know is to ask.
  • DCFC79
    DCFC79 Posts: 40,635 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just ask them, apologise for returning them late.
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