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Is this a simple email scam or something more serious?
ecreaney
Posts: 1 Newbie
I have received a email today from 'Walker Love' (looking it up it seems to be debt collectors?) in this email it states about a direct debit of £150 being set-up with a bank account (doesn't match any of my bank details I've got) Never heard of this company before and 100% don't owe any money to anyone, not sure what to do about thanks, please advice.
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Hi ecreaney and welcome to MSE,
Initially I would suggest that you are right to be cautious and you should be careful about giving any personal details. If they claim a direct debit has been set up that you don't recognise then contact your bank to confirm if anything is amiss. If nothing is there, then there is no need to reply or offer them any personal/ bank details and just wait and see if anything arrives in the post chasing the debt further (which would be unlikely).
If a direct debit has been set up that you don't recognise you should tell your bank, and contact the company in question and raise a complaint asking for more details of what they are chasing. Good luck,
Laura
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
And just to add to the above.
You should check your three credit files for accuracy on a regular basis, to ensure accuracy, and to ensure no fraud ID is taking place.I work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job
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I get emails all the time supposedly from Amazon about something I have recently purchased, and if it wasn’t me, please click here.
All a scam, delete it and ignore.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
If your email is not overly unique and could be used as a result of a mistype/mistake trying to email someone else, then I would perhaps guess at that.
However, as said, not your debt and not your account = not your problem.Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0 -
I have received a email today from 'Walker Love' (looking it up it seems to be debt collectors?) in this email it states about a direct debit of £150 being set-up with a bank account (doesn't match any of my bank details I've got) Never heard of this company before and 100% don't owe any money to anyone
Walker Love are based in Scotland. Do you live in Scotland?
Does the email say who their 'client' is?
What email address did the sender use?
Possibly a scam but I thought it best to help you check this out in case it isn't
Di0
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