How do I pay 'payday uk' debt?

Cassiachoo

Hi,

I was checking my credit file to pay off outstanding debt, and I came across this (won't allow me to attach pic) but basically it states:

"Instant cash loads payday T/A payday uk, status default £25"

as far as I know I paid this loan years ago and the company has since gone bust..any idea how I can get this paid / removed from my credit file. Its only £25 so I wouldn't care about paying it if there's a way?
Thanks in advance,

Willing2Learn

Which CRA was that with? I think you will need to contact the CRA direct to get the contact details of whoever is actually reporting the debt.

Edit: This is pasted from the Payday UK website:

Existing Customers:

We apologise for any inconvenience our online loan closure may cause you. We want to make the process of managing your loan as smooth as possible and keep you informed on what this means for you.

If you have an existing online loan and your repayments are usually taken from your debit card then you don’t need to do anything, we will continue to take payments as agreed. If you’ve missed a payment or you need to speak to us about your repayments please contact us by phone on 0330 024 1642* as soon as possible.

You can still login to your online account to update your contact details, make a repayment or change your password.

If you have any questions about this notice or your existing loan please see our FAQs below for more information. For all other queries you can contact our Customer Service Team who will be able to help you in the following ways:

Phone: 0330 024 1642*
Opening hours: Monday - Friday 9am to 5:30pm, Saturdays: 9am 4pm, Bank Holidays: 10am to 4pm.

Email: account.services@paydaycontact.co.uk

Postal Address: Cardinal House, Abbeyfield Court, Abbeyfield Road, Nottingham NG7 2SZ

sourcrates

Paying a default does not remove it.


You need to be asking payday uk why they have defauted you, then lodge a dispute.

[Deleted User]

If you look to launch either Payday UK or Payday Express site - it does state on the immediate page that loads what now happens, who manages etc.

When I last looked it was pretty clear on addresses for queries..