We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Lowell “prove it” information wrong?
Mamaj87
Posts: 1 Newbie
Hey everyone.
Basically I have around 10k of debt mostly with Lowell. Over the years I’ve avoided it but now I’m ready to get stuck in. I approached Lowell via email and basically told them to prove it (using a template) they put my account on hold while they do that.
Today I recieved the first bit which is a final bill from EE, no original agreement. However the concerning thing to me is that this bill states I had 5 handsets!!! I don’t dispute I had a handset around that time with EE. Heck maybe even 2 (one for the hubs) but there is no way that I would’ve been a) allowed 5 b) required 5
I’m not entirely sure what to do about this and or how to tackle it? Any ideas?
Basically I have around 10k of debt mostly with Lowell. Over the years I’ve avoided it but now I’m ready to get stuck in. I approached Lowell via email and basically told them to prove it (using a template) they put my account on hold while they do that.
Today I recieved the first bit which is a final bill from EE, no original agreement. However the concerning thing to me is that this bill states I had 5 handsets!!! I don’t dispute I had a handset around that time with EE. Heck maybe even 2 (one for the hubs) but there is no way that I would’ve been a) allowed 5 b) required 5
I’m not entirely sure what to do about this and or how to tackle it? Any ideas?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards