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Is it wrong to contact your customers?

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  • Comms69
    Comms69 Posts: 14,229 Forumite
    10,000 Posts Third Anniversary Name Dropper
    In the past - though not a sales role. It was common to send an email along the lines of:


    Many thanks for all your support over the months / years.


    I am due to leave on / have now left the organisation and your new contact is X


    - this would then be the out of office on the email too.


    Obviously some people would get more personalised emails, but it was just a polite notice, nothing more. I would never say where I had moved to.
  • Big no. Could get you in trouble.
  • If you are active on LinkedIn, you can change your job title and company once you start your new position on there without any comeback from your ex-employer.
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