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Pra group
Tatters_2
Posts: 1 Newbie
Hi, my partner has received a letter from pra group saying that on 24/07/2013 his account was assigned to them. After reading other posts on here we sent a prove it email to them. They have responded by email requesting his date of birth before they can look into it. Is this a usual request and should we give them it?
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Hi, my partner has received a letter from pra group saying that on 24/07/2013 his account was assigned to them. After reading other posts on here we sent a prove it email to them. They have responded by email requesting his date of birth before they can look into it. Is this a usual request and should we give them it?
Up to him, but I would not advise giving them any further information they don’t already have.
They saw fit to think they had the right person previously, let them stew.
It’s not up to you to do their job for them.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
If he disputes the debt, then presumably it could be a case of one Mr Tatters being confused with another? If so, wouldn't supplying his DOB help to correct the error?No free lunch, and no free laptop
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If he disputes the debt, then presumably it could be a case of one Mr Tatters being confused with another? If so, wouldn't supplying his DOB help to correct the error?
No - not always. This could well be a phishing trip and so the OP is better off following sourcrates advice. Having sent a 'proveit letter' its up to the DCA to do just that. I certainly would not share personal data with anyone until they had proved to me they had a legal and/or legitimate right to ask. If PRA have the right paperwork, it will include the DOB of the original debtor -so there really is no reason for them to ask for it.0 -
Hi MrTatters and welcome to MSE,
I would agree not to send any personal details to them at this stage. Ask the DCA to provide the proof they have, to confirm the debt is yours. If they do this and the D.O.B is incorrect, then, at this point, you could send proof of your D.O.B to verify they have the wrong person.
If they fail to provide you with proof but continue to contact you then you can raise a complaint on the basis of harassment and escalate the matter to the Financial Ombudsman if necessary.
Laura
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0
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