PPI & Bankruptcy Debarcle - What should I do next? Can I even do anything? Legal Advice Maybe..

thewiseowl · 3 September 2018 at 6:26PM

Also posted on the ppi sub section but..

This owl is 74 years of age and has followed Martin Lewis for many years, so much so that he has given me courage to do the following.

In 2006 I had been repaying a loan to HSBC that had payment protection insurance.

I was never given a copy of the policy, I was given a telephone number to claim under the insurance a few years later, when I needed to make a claim.

I contacted them and was told that I had to register unemployed at the job centre.

When I contacted the job centre, to register unemployed I was informed that as I was drawing a pension I could not register unemployed. The bank informed me that where I was repaying my loan that had run for several years I had already paid £6,000.00 for the insurance first before any payment went into reducing the loan itself. The policy never paid out. I was sent another loan which I refused. My claim was ignored.

In 2009 I found myself in the position that I would have to go bankrupt. I contacted the CAB they helped me through it. The top two items on my bankruptcy application listed the HSBC loan and credit card. I forwarded letters and bank statement to the official receiver. I personally was never sent a Statement by the official receiver of my bankruptcy but my son who was on my list was. This showed one item, insurance policy taken by insurers and turned into £700 policy payable on death. This was encashed by the insurers who had already taken the bulk then the insurers and the official receiver took £350 each.

Listening to Martin’s programme on time is running out, if you don’t claim the bank will keep it. If you are bankrupt then it will belong to your official receiver. Can anyone help with the following?

As did not hear from official receiver about my ppi, I decided to claim myself. If the official receiver had written to the bank then the bank would have referred me to the official receiver.

This never happened.

I started a claim process and managed to get in writing all the account details, policy numbers and amounts. Even though I found it hard agreeing with what I had received. HSBC duely upheld my claim.

The amount I would receive was almost identical to the amounts of debt entered on my bankruptcy form. It took six whole months to achieve and was proof to me that the official receiver did not carry out his job properly on my behalf. I wrote to the official receiver said that I did not give them permission to undo my bankruptcy after nine years as I had suffered enough.

I would like compensation from them and the bank for what they had not done. HSBC for ignoring my case before I ever applied for bankruptcy and the official receiver for not doing anything in the first place which can only be glassed as negligence. A change in the law in 2012 gave the official receiver powers to take any ppi taken out prior to bankruptcy even though I had personally claimed on it.

To date the official receiver has telephoned HSBC twice asking for the money. Procedure is they receive a letter from the bankrupt, make the phone call to the bank and the bank simply send the money. In my case they have been informed that the amount due has been retained to repay debt to the bank. I gave the official receiver the amount owing to me. I did not send them my correspondence, they did not ask for it.

I contacted the Ombudsmen they could not open a case as I had been given an offer but said I should write and ask them what was going to happen to the money. They felt that I should be given some of the money back. They gave me a telephone number to contact about the official receiver as they will deal with their own in house problems.

I contacted that number and was informed that HSBC would not be sending money as money was owing to them. The amount awarded was £39,000.00. Now written off.

I actually hold a letter from HSBC showing different figures nowhere near this sum.

My official receiver has not come back and told me this yet.

I am now left that I as a bankrupt which took place nine years ago will have to sue a bank and if I win give it to the official receiver.

Or the bank itself refuse to respond as down to the official receiver who has been negligent and still is.

Whatever has happened to good old British Justice, what do I do next? I am not rich.