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Refund Letter from Arrow Global
claireac
Posts: 983 Forumite
Received an unexpected letter from Arrow Global today saying that I'm owed a refund. With interest it's around £470, so considerable amount. I have to phone them to confirm.
My issue is that I have never heard of them! Im not in debt but was several years, but cleared it all bar an amount that Capquest try to chase me for periodically (I dispute that I owe this, otherwise I'd pay it back). Is it a con? Is it a ruse to get me to call them?
My issue is that I have never heard of them! Im not in debt but was several years, but cleared it all bar an amount that Capquest try to chase me for periodically (I dispute that I owe this, otherwise I'd pay it back). Is it a con? Is it a ruse to get me to call them?
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Comments
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Arrow Global definitely exist as I've had debts with them. Phone them up, using the number on their website, to confirm whether this a genuine refund or a phishing scam of some kind...
I work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job
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It will not be a scam.
Arrow global are a massive debt purchasing conglomerate.
The regulation these days is tight in areas such as this.
Contact them and get your money.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Thank you both, will give them a ring.0
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