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Enforcing Financial Ombudsman decision

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I received a Financial Ombudsman's decision - in my favour - against a debt management company that at the time was still live on the Companies House website. However, during the FO process, the company ignored all correspondence.

However, this decision was over 2 years ago, and I have yet to find a way to enforce this decision and receive the compensation owed to me. I contacted the FCA, Citizens Advise and the FO directly over the last 2 years - all referred me to one of the others. No authority had any advice, now the companies house website states it dissolved Jan 2018.

I read I could take it to the company's county court, but I have no idea or the money to do this. It's an upsetting situation that I would like the money I overpaid such a long time ago now and I cannot find a way to fight this.

Is this covered by the FSCS, I have a bad feeling this is too old and I'm never going to get the money the FO confirmed I'm entitled too.

Please advise if there is positive news and if I could start a claim (I have the FO letters stating the monetary compensation that is due to me).

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    RowanL wrote: »
    No authority had any advice, now the companies house website states it dissolved Jan 2018.
    Is this covered by the FSCS,
    Contact FSCS and ask them..
  • dunstonh
    dunstonh Posts: 119,702 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The minute a company goes insolvent, the FOS decision becomes worthless. You have to start all over again with the FSCS.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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