Dismissed after 5 months without proper reason

Comms69

minniemaus1970 wrote: »

HI A collegue took a job on in March as an IT assistant answering the phone. She was the only girl in there (Whilst this could be relevant; it almost smacks of presumption of sexism. If that was so prevalent I doubt she'd have got the job in the first place)
She’s never been late - and? , always answered the phone within 3 rings - is that the baseline? , not used “paper” - a big no no ( she had to make notes on screen while talking to clients). - quite normal She even downloaded phone sheets on how to answer properly and only made one mistake once when saying “ we re aware of an issue with one of the servers and the department is working on it” - what was wrong with that? which she was told off for and apologised and didn’t say it again. That was 3 weeks ago and today she was told she is dismissed, one month pay - notice . Reason - she didn’t improve enough. She is better than most of the boys in there
No written or verbal warning, she asked for a reason so she can improve- nothing , no explanation. Most people - even colleagues didn’t know she was dis missed ? - Well typically you'd tell the person being dismissed before the rest of the team.
Even worse - they told her at 8 am and she had to pack up her things, in front of all the office staff, very humiliating, why not tell her last night at 5pm - Presumably because they didn't want her there?
No HR - not a requirement or union rep - is she in a union (it doesn't matter just wondering) was present just a line manager and manager from different department? - fine
Now I work for the same company - different department and know from other people she dealt with that
1 she very confident and good at solving Pc issues
2 Always answered the phone with a smile/ very happy bubbly personality
3 was never late
4 - people are shocked because of how well she done the job and how quickly she learned, and didn’t really have training.

Now the weird thing is
I found out by accident that today they sent out her p45 and 12 other people at different branches/ towns who also been there under 6 months.
Now these letters that went out company wide to different branches to people that recently been offered jobs, no written explanation as to why
What I find odd is
We rarely fired people before new management took over 2 years ago.
12 people seems a lot. 12 - that’s one in every branch
Is this happening regularly? We seem to do inductions and other courses for 12-16 people every month now. We never used to - So the company are expecting people to improve more quickly than many are.
Why would a company 700 employees strong take so much staff on and then dismiss them after 5 months ? Or are our managers that bad at interviews ? Employ double and sack half? - maybe it's survival of the fittest. They give more people a chance than they actually need Surely that’s not cheap either, wages and all that. Our hr/ payroll must be fantastic at doing this all the time 😧 - Sorry is this your company? Are you the director of finance?
Is it just me? Am I paranoid? Something doesn’t seem right
Anyone have a conspiracy theory ?
As far as I know - our business is doing well.
MM

I'd be surprised if a call centre (basically) didn't have a relatively high turnover.

Doshwaster

Comms69 wrote: »

I'd be surprised if a call centre (basically) didn't have a relatively high turnover.

IT call centres have legendary high turnover rates. When staff are seen as disposable and easily replaced employers don't get any loyalty in return.

I worked in one for about 9 months straight after University and by time I left I was one of the longest serving people there. Most are just doing it to fill in a gap until something better comes along. Logging issues and telling people to "turn it off and on again" soon gets dull.

I would tell your "friend" not to worry about it and move on to a different job. It sounds like a company you are better off escaping from.

minniemaus1970

Thank you everyone for your input.
Conspiracy was the wrong word to use.
Obviously we ll all keep our head down and pretend this never happened, it just seemed an injustice, to sack someone without really doing anything wrong, incl 12 other young people.
Management has the power and I am sure they have a good reason for doing what their doing.
Alls fair in love war and business right?
Thanks again
MM X

PersianCatLady

minniemaus1970 wrote: »

Thank you everyone for your input.
Conspiracy was the wrong word to use.
Obviously we ll all keep our head down and pretend this never happened, it just seemed an injustice, to sack someone without really doing anything wrong, incl 12 other young people.
Management has the power and I am sure they have a good reason for doing what their doing.
Alls fair in love war and business right?
Thanks again
MM X

The person this happened to was you, wasn't it?