V12 Retail Finance - fraud letter

prowla

I've received a letter from Secure Trust Bank PLC, trading as V12 Retail Finance, which states:

"We have received an application in your name. Information we have received suggests your name, address, personal identification details may have been used by another person to impersonate you."

And then goes on to give some more information and has a couple of pages regarding CIFAS and how I can pay them £2 for a copy of my credit file and £10 a copy of any information held on me.


(I've not applied for a loan anywhere recently.)



Can anybody advise whether this company is genuine?


Thanks!

[Deleted User]

V12 are a huge company and offer credit via a lot of online retailers.

D_M_E

£2 and £10 for a copy of what they are legally obliged to send you for free?

Send them a - I think it's called - request for a SAR under GDPR and they have to provide you with everything they have on you for free.

Also, if someone has attempted fraud by using your details, then CIFAS protection is a good idea and does not cost much.