House of Fraser falls into administration - MSE News

Former_MSE_Callum

Department store House of Fraser has fallen into administration - though its stores will remain open and continue trading as normal for now...

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'House of Fraser falls into administration'

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Norman_Castle

House of Fraser customers will now have to squeeze past step ladders to be told they cannot have a refund, only a credit note.

Consumerist

Made redundant or transferred to Sports Direct - devil or deep blue sea for the employees. :eek:

Gordon_the_Moron

Not sure which is the devil.

Rich2808

Will you get a £5 in store voucher when you buy something online at House of Fraser from now on?

meltedlemondrop

On reading this I planned to go in and spend the £140 of House of Fraser gift cards I have immediately to avoid losing them, however I thought it was worth ringing first and I've now been told I won't be able to use them at all (not even after 24 hours) and so I need to return them to head office to get replacements. This is not a freepost address so I would be expecting that House of Fraser would be reimbursing us all for the cost of postage?

Owain_Moneysaver

Rich2808 wrote: »

Will you get a £5 in store voucher when you buy something online at House of Fraser from now on?

Or a large mug?

donnac2558

PMSL


He owns Flannels a very highend designer brand.



Owns 30% of Debenhams.


No zero hours contracts there.


No ladders either.

Firemunchkin

Does anyone know why Mike Ashley is refusing to accept gift cards? Forgive my ignorance but the company hasn't changed, just the owner. If a company is a legal person in its own right (standard company law principle) then why would a change in owner affect the company's ability to accept its own issued gift cards? If they're issuing replacements then it doesn't sound like a fiscal issue but something else.

There's also no indication of how long the replacement gift card will take to arrive, or whether they require a prepaid envelope for this? What if the returned gift card is lost in the post? Obviously I'll be sending mine by recorded delivery but I doubt MAshley will authorise the same for return.

I might well have missed something which answers these questions, but it seems even the staff don't know what is going on so hoping to get a bit more info here.

prowla

Firemunchkin wrote: »

Does anyone know why Mike Ashley is refusing to accept gift cards? Forgive my ignorance but the company hasn't changed, just the owner. If a company is a legal person in its own right (standard company law principle) then why would a change in owner affect the company's ability to accept its own issued gift cards? If they're issuing replacements then it doesn't sound like a fiscal issue but something else.

There's also no indication of how long the replacement gift card will take to arrive, or whether they require a prepaid envelope for this? What if the returned gift card is lost in the post? Obviously I'll be sending mine by recorded delivery but I doubt MAshley will authorise the same for return.

I might well have missed something which answers these questions, but it seems even the staff don't know what is going on so hoping to get a bit more info here.

I think that the act of it going into administration makes the difference.

antrobus

Firemunchkin wrote: »

Does anyone know why Mike Ashley is refusing to accept gift cards? Forgive my ignorance but the company hasn't changed, just the owner. If a company is a legal person in its own right (standard company law principle) then why would a change in owner affect the company's ability to accept its own issued gift cards? If they're issuing replacements then it doesn't sound like a fiscal issue but something else.

....

The company has changed. The House of Fraser PLC is in administration. Sports Direct purchased its business and assets for £90m from the administrators. The liabilities remain with House of Fraser PLC.