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use by date

Hi
Can anyone advise who I contact regarding a large supermarket chain selling me out of date food?
I purchased a pack of chicken wings on 5th July and did a BBQ marinade and cooked them on the Friday (6th July) I had eaten some and then one of them was rancid.
I checked the sell by date and noticed that they had a USE BY date of 3/7
I tweeted the company at 8.21 and they apologised profusely and awarded me with a £10 voucher. However that evening I had a very disturbed night with cramps and the runs :( Thank god I hadn't eaten all of them. Yes I should have checked the date myself but it was hot and I had just finished work and was tetchy.

I do not believe that this supermarket chain will 'act' appropriately. This could have been much worse than it was, but also to offer £7 (chicken cost over £3) as an apology was insulting.
I have tweeted to company again today telling them so and that I will be notifying the legal body.. but no idea who :o
Any advice?
Thanks
J

Comments

  • DCFC79
    DCFC79 Posts: 40,610 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    j-hannah wrote: »
    Hi
    Can anyone advise who I contact regarding a large supermarket chain selling me out of date food?
    I purchased a pack of chicken wings on 5th July and did a BBQ marinade and cooked them on the Friday (6th July) I had eaten some and then one of them was rancid.
    I checked the sell by date and noticed that they had a USE BY date of 3/7
    I tweeted the company at 8.21 and they apologised profusely and awarded me with a £10 voucher. However that evening I had a very disturbed night with cramps and the runs :( Thank god I hadn't eaten all of them. Yes I should have checked the date myself but it was hot and I had just finished work and was tetchy.

    I do not believe that this supermarket chain will 'act' appropriately. This could have been much worse than it was, but also to offer £7 (chicken cost over £3) as an apology was insulting.
    I have tweeted to company again today telling them so and that I will be notifying the legal body.. but no idea who :o
    Any advice?
    Thanks
    J


    The FSA I guess, what would you want them to do though ?


    Did anyone die or seriously ill ? No
    Yes you had cramps and the runs but are still alive.


    What would you like the retailer to offer ?


    What makes you think the retailer wont act appropriately ?
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