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Mag dailies - issue with prize

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Hi All,


Some advice kindly needed. I won a family ticket to Dogfest this Saturday (2 adults, 2 kids). So I'm going with my sister and my niece.


However the ad agency emailed me over 2 codes to redeem 2 tickets.


I have emailed her twice and called her numerous times but no answer or reply. Seeing as it's only a few days a way I'm getting a bit antsy and not sure what to do next.


Any advice?


Thanks

Comments

  • Sunny_Saver
    Sunny_Saver Posts: 3,059 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ask to speak to someone else at the agency or maybe tweet or post on their FB page?
    “It was only a sunny smile, and little it cost in the giving, but like morning light it scattered the night and made the day worth living.”

    F. Scott Fitzgerald
  • KITTYKOMP
    KITTYKOMP Posts: 252 Forumite
    Part of the Furniture 100 Posts
    so after a yet resolved issue, the event has been cancelled to excess heat. Any idea if I am eligible for an equivalent prize as I can't get that one?
  • mjm3346
    mjm3346 Posts: 47,264 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    KITTYKOMP wrote: »
    so after a yet resolved issue, the event has been cancelled to excess heat. Any idea if I am eligible for an equivalent prize as I can't get that one?

    Depends on the T&C's.
  • wdywuk
    wdywuk Posts: 5,391 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wont get my hopes to high on that request as it wasn't their fault it was cancelled.
  • KITTYKOMP
    KITTYKOMP Posts: 252 Forumite
    Part of the Furniture 100 Posts
    wdywuk wrote: »
    I wont get my hopes to high on that request as it wasn't their fault it was cancelled.

    worth a try :rotfl:
  • janie123
    janie123 Posts: 47 Forumite
    Part of the Furniture 10 Posts
    I won tickets to The Great Yorkshire Show the year it was cancelled, and all tickets except wins could be carried over for the next year....so I won my usual nothing!
  • KITTYKOMP
    KITTYKOMP Posts: 252 Forumite
    Part of the Furniture 100 Posts
    Dogfest have said I can use them next year instead, by which time I!!!8217;ll have forgotten I have them
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