Milkman won't collect???

Ezorqs
Ezorqs Posts: 56 Forumite
edited 2 July 2018 at 9:31PM in Consumer rights
Hi all,

The thread is going to be as ridiculous as it sounds. We've made attempts to catch the milkman, send text messages, emails, call the phone but to no avail. We're not even the only people to do this.

See, the Milkman is new (we think). Delivering two pints of milk and two pints of orange juice every other day, this is an arrangement we agreed to, with an agreement to pay every friday between 2pm and 7pm. It's true, this hasn't always been met on our part (we had the money, not the cash). He got his third payment clearing the bill in full but since then has not been round to collect cash and we're pretty sure we owe over £70.00 in dues (pretty much two months now)

What are our rights if any? Surely it's unacceptable to keep a customer waiting quite this long when the agreement is weekly? We don't want to be lumbered with excessive debt here for a milkman (we actually want a milkman).

Solution: Limitation Act 1980 + Catching them in the act of delivery (in this case not possible).
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Comments

  • elsien
    elsien Posts: 35,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Who does he work for? They're normally associated with a dairy of some sort, so get onto them instead.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Ezorqs
    Ezorqs Posts: 56 Forumite
    He's an independent. ._.;;;; No additional branding and the milk bottles appear to have been purchased from various places (some from DairyCrest, but others have other company imprints).
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 2 July 2018 at 8:33PM
    Ezorqs wrote: »
    What are our rights if any? Surely it's unacceptable to keep a customer waiting quite this long when the agreement is weekly? We don't want to be lumbered with excessive debt here for a milkman (we actually want a milkman).
    I thought this was a thread complaining about empty bottles not being collected! :)

    You owe this money, therefore put it in a receptacle each week as if it's been collected already.

    It will only become a problem debt if you spend the money instead of putting it aside. You'd have no one to blame but yourself for that I'm afraid.

    It's really not rocket science.
  • Merlin139
    Merlin139 Posts: 7,201 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Have you tried doing what we used to do about 40 odd years ago when my parents used to have milk delivered. Put a note in the bottles that he collects asking for him to collect his money.

    Nothing is stopping you putting the money aside for when he eventually collects it. You just need to make sure you do not spend it.
    3.795 kWp Solar PV System. Capital of the Wolds

  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Ezorqs wrote: »

    What are our rights if any? Surely it's unacceptable to keep a customer waiting quite this long when the agreement is weekly? We don't want to be lumbered with excessive debt here for a milkman (we actually want a milkman).

    How do people get to adulthood thinking like this.

    Lumbered with excessive debt?? Put the money aside as Money ineptitude says.

    The fact you needed strangers on the internet to explain this is, astounding....
  • Ezorqs
    Ezorqs Posts: 56 Forumite
    That's what's already being done. The ability to repay is not in question. What is in question is whether they could enforce said debt after being given numerous opportunities to claim the money and not taking up that offer.

    Surely there has to be some kind of limit to how long they can delay?

    Yes we've tried the notes, they too go ignored.
  • NCC-1707
    NCC-1707 Posts: 348 Forumite
    Third Anniversary 100 Posts Name Dropper Combo Breaker
    Get up early one morning and pay them when they are delivering.
  • Ezorqs
    Ezorqs Posts: 56 Forumite
    That would indeed be the best option I would guess, however I am in work from 8pm til 6am. So not an option.

    Seems like the Limitation Act 1980 provides the relevant answer however.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Ezorqs wrote: »
    Surely there has to be some kind of limit to how long they can delay?

    There is ... it's called the Statute of Limitations and is 6 years.
  • photome
    photome Posts: 16,625 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Ezorqs wrote: »
    That's what's already being done. The ability to repay is not in question. What is in question is whether they could enforce said debt after being given numerous opportunities to claim the money and not taking up that offer.

    Surely there has to be some kind of limit to how long they can delay?

    Yes we've tried the notes, they too go ignored.

    If the ability to pay is not in question . Not sure why you have a problem, put the money away until he eventually collects it.

    Why are you worried about it being enforced, you owe it and you have it
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